Policies
Refund disclosures
Updated October 19, 2026 · Soldfe
Refund requests
For an unstarted listing, you may request a refund within seven days of purchase. A request is not an automatic refund approval.
If intake has started but your listing is rejected or never published, Soldfe reviews refund requests individually. An automatic refund is not promised; contact Soldfe with your order and listing details.
After MLS publication, flat-fee package purchases are final and non-refundable under the current policy, subject to rights required by applicable law.
When a refund is issued, the associated paid access is revoked and the invoice is marked Refunded. Refunds do not erase existing signed records.
Request a review
Email info@soldfe.com with your purchase email, invoice number, property address, purchase date and reason for the request. Do not send card numbers. You can also call (810) 666-0566.
Publication is not guaranteed. Missing forms, eligibility issues or required corrections may delay or prevent publication. Starting intake is different from MLS publication; unpublished-listing requests are reviewed individually rather than automatically approved or denied.
No new refund entitlement, guaranteed refund amount or processing deadline is promised by this page. Signed listing agreements and rights required by applicable law remain in effect. Any uncertainty should be clarified with Soldfe before payment.
Packages remain Basic $75, Enhanced $299 and Full Service $899, plus applicable tax. Renewals and upgrades charge the full package price. A payment dispute is not a substitute for resolving listing information or required corrections with Soldfe.